PICCA Transit’s mission is to provide transportation that is affordable, convenient, and reliable to the citizens of Pickaway County regardless of age or income. PICCA Transit is open for use by everyone!
How to Schedule a ride
To schedule a ride, call 740-474-8835 at least one hour in advance of the time you want to be picked up. Trip reservations may be made up to four weeks in advance for Demand Response (Flex Bus and Rickenbacker Shuttle is same day reservation only). Availability is limited, so scheduling in advance is encouraged.
Calls for rides are answered in the order that they are received. If you hang up before the order-taker answers, you lose your place in the lineup. Reservations may not be taken by voicemail. You may leave your contact information for the scheduler to return your call if you reach our voicemail.
Phone: 740-474-8835
TTD/Ohio Relay Service: 1-800-750-0750
Alternative formats of system information is available upon request.
Services/Routes
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Available Monday-Friday 7AM-4PM
PICCA Transit, operated by PICCA, offers a door-to-door service, called Demand Response Service. The pick-up and drop-off locations must be within Pickaway County. Reservations may be scheduled for up to four (4) weeks in advance. To schedule your trip, it is recommended that you make your appointment as soon as possible. Same day reservations may be requested; however availability is limited and space/time may not be available.
To make a reservation for Demand Response Service, please call 740-474-8835
Fares:
In City Rate- Trips that’s begin and end within the city limits of Circleville.
Immediate Response (Reservations made with only 1 Hour Notice): $3
Demand Response (Reservations made with 24 Hour Notice): $1
Out of City Rates- Trips that have either a pick-up or drop-off outside the city limits of Circleville.
Immediate Response (1 Hour Notice): $3 + $1 a mile
Demand Response (24 Hour Notice): $1 + $1 a mile
QUICK FACTS
The bus can arrive up to 15 minutes before or after your scheduled time
Drivers will wait 5 minutes upon arrival - be ready
Same day reservations are based on availability
Exact Fare is required. No change will be given
1 hour notice is required for cancellation
PICCA Transit requires all passengers to wear seatbelts
Must be 13 or older to ride alone
All buses are wheelchair accessible
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Available Monday-Friday 9AM-2PM
PICCA Transit offers a point deviation route for the Circleville city area. This is a looping bus route, open to the public and run Monday – Friday 9AM to 2PM
Bus Stops:
00 Walmart (south door)
:05 Jobs One Stop
:10 PICCA
:12 Ohio Heights Apartments
:20 Kroger
:22 Apple Ridge Apartments
:27 Pickaway County Family YMCA
:35 OhioHealth Berger Hospital
:40 Pickaway County Library
:45 Ollie’s Bargain Outlet
:50 Pickaway County Courthouse
:55 Twin Oaks Apartments
QUICK FACTS
No reservation is required - just be at the bus stop
Flex Bus operates on a regular schedule with specific stops
It is recommended to be at your stop 10 minutes prior to the posted arrival time.
Deviations* are available for locations within city limits of Circleville
FARES
The Flex Bus is a free route
DEVIATIONS*
If you are within city limits, you can schedule a deviation and the Flex Bus will pick you up or drop you off!
To request route deviation, ask the driver when boarding at the bus stop or call into the office.
Not sure if you are within city limits? Consult the map or call PICCA Transit and one of the dispatchers will be glad to assist you.
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Available Monday-Friday 5:45AM-5PM
The Rickenbacker Shuttle is a fixed route service, transporting workers from Circleville to the Rickenbacker area, and then from Rickenbacker to Circleville. This is a free fare route.
Complementary ADA Paratransit is available at all times this route is in operation. Riders may apply for Paratransit that will pick-up and drop-off within .75 miles of the route. See ADA Paratransit Policy section for application.
ROUTE
Morning Route
5:50 AM
PICCA -469 E. Ohio St, Circleville
5:58 AM
Library -1160 N. Court St, Circleville
6:11 AM
Ashville Neighborhood Center
-97 Miller Avenue, Ashville
6:30 AM
Rickenbacker Marathon Station
-2560 London Groveport Rd, Groveport
Afternoon Route
4:20 PM
Rickenbacker Marathon Station
-2560 London Groveport Rd, Groveport
4:39 PM
Ashville Neighborhood Center
-97 Miller Avenue, Ashville
4:52 PM
Library -1160 N. Court St, Circleville
5:00 PM
PICCA -469 E. Ohio St, Circleville
QUICK FACTS
No reservation is required - just be at the bus stop
Rickenbacker Shuttle operates on a fixed route schedule with specific stops
It is recommended to be at your stop 10 minutes prior to the posted arrival time.
Complimentary Paratransit* is available for locations within .75 miles of the route
FARES
The Rickenbacker Shuttle is a free route
*PARATRANSIT
The Americans with Disabilities Act of 1990 (ADA) requires that public entities that operate non-commuter fixed route transportation services also provide complementary paratransit service for individuals whose disabilities make them unable to use the fixed route system. In addition, public entities subject to the ADA regulations must develop and administer a process for determining if individuals who request service meet the regulatory requirements for eligibility.
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PICCA shall make information about how to contact PICCA to make requests for reasonable modifications readily available to the public through its website and rider policy guidelines. PICCA shall follow these procedures in taking requests:
A. Individuals requesting modifications shall describe what they need in order to use the service.
B. Individuals requesting modifications are not required to use the term “reasonable modification” when making a request. Personnel at PICCA will determine if the request represents a reasonable modification and proceed in accommodating the request accordingly.
C. Whenever feasible, PICCA requests that individuals make such requests for before PICCA is expected to provide the modified service.
D. Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit, demand response, or fixed route trip of which the individual with a disability was unaware until arriving), operating personnel shall make a determination of whether the modification should be provided at the time of the request. Operating personnel may consult with PICCA’s management before making a determination to grant or deny the request.
Requests for modification may be made either orally or in writing. The reasonable accommodation process begins as soon as the request for accommodation is made.
The request can be submitted in any written format. Alternative means of filing a request, such as personal interviews, phone calls, or taped requests, will be made available for persons with disabilities if unable to communicate their request in writing or upon request.
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General Guidelines:
The Pickaway Area Rural Transit program (PART) is responsible for the safe operation and management of the public transportation services. PICCA Management make decisions based on the safe operation for the day during periods of inclement weather. Transit services may be closed or offer reduced schedules and adjusted routes due to snow or ice.
Storm Schedule:
1) Limited Service: Modified routes with some delays in service.
Point Bus: Stops will only be provided at the following locations: Berger Hospital, Kroger, Wal Mart, Hope House, JFS, Library.
Medical trips, life sustaining dialysis trips and scheduled employment trips will be provided.
2) Severe Service: If road conditions permit, essential medical trips, life sustaining dialysis trips and scheduled employment trips will be provided.
Point Bus: Stops will only be provided at the following locations – NO Point Deviation:
Berger Hospital, Kroger, Wal Mart, Hope House, JFS, Library. Riders must get on and off at one of these locations.
No same day immediate response trips scheduled
Only pre-arranged essential medical trips, life sustaining dialysis trips and scheduled employment trips will be provided.
3) No Service: All routes, appointment and employment trips are cancelled due to hazardous road conditions.
Notification:
1. PICCA personnel will contact affected riders with scheduled appointments via phone to discuss the status of their scheduled trip.
2. Riders may also check the status of their trip via the Ecolane App.
3. Notices will be posted on PICCA’ social media: PICCA Web page and PICCA Facebook page and PICCA Twitter.
4. Level will be provided to callers on the main PART phone line: 740-474-8835
Winter Weather Tips:
1. Buses may run late, please anticipate that it may take longer to reach your destination.
2. The buses may slide when coming to a stop. When you see the bus, step back and wait until the bus comes to a complete stop before approaching the door.
3. Dress appropriately
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For comments (including TITLE VI and ADA complaints) please contact the Benefits Admin - HR, Monday through Thursday, 7:30a.m. to 4:00p.m. at 740-477-1655 ext. 1007
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ADA POLICY
This ADA policy is written to establish operating and service guidelines and procedures for the implementation of the requirements of the Americans with Disabilities Act of 1990 (ADA), the U.S. Department of Transportation (U.S. DOT) regulations for implementing ADA (49 CFR Parts 27, 37 and 38), and any applicable state laws and regulations. PICCA Transit operates a demand-response service and complies with ADA requirements with respect to such services.
Americans with Disabilities Act Plan
PARATRANSIT POLICY
PICCA Transit offers a complimentary Paratransit for its Fixed Route service.